Hyperbola Hoops are different from toy store hoops in that they are MUCH more durable.  The tubing used is not indestructible, but it can handle quite a bit of abuse without kinking, cracking or separating.  Our hoops are also sized and weighted to fit all ages, abilities and body types.  We sell large, heavy hoops for adult beginners, travel hoops for a workout on the go, and small, light hoops for children or more advanced hoopers.  We are so confident in the construction of our hoops, we offer a one-year warranty on ALL Hyperbola Hoops. (see below)

Taped Hoops: You may order taped hoops made with either 160PSI or 125PSI PE, or Poly-Pro tubing.  Childrens’ hoops are made with 1/2″ 125PSI PE tubing, since they are thinner and easier for small hands to hold.  We use a combination of grip, vinyl and mirror tapes to decorate our taped hoops.  We offer holographic or sparkle tape for some of our specialty designs; however, in our experience, these tapes have a very short lifespan when the hoops are actually being used.  Mirror tape will scratch and scuff when dropped, but holds its shine for much longer than the sparkle tapes.

LED Hoops: You may order LED hoops made with either PEX or Poly-Pro tubing.  Our LED hoops are crafted with care: all of our connections are soldered and insulated for durability.  Our battery compartment can be designed to hold either standard or rechargeable CR123 camera batteries, or a 1/2AA size battery, with is significantly smaller and lighter, but is not rechargeable.  The standard CR123 batteries last from 8-10 hours and rechargeable CR123 batteries last 1-4 hours, depending on the LEDs used.  The smaller, 1/2AA batteries last from 12-14 hours.  Each LED hoop comes with 2 batteries, and more may be ordered from our shop.

Caring for Your Hoop: Hyperbola hoops are made to last; however, you can further prolong the life of your hoop by following a few simple guidelines:

• Never leave your hoop in a warm car or in extremely hot sunlight.  The tubing can warp, and the tape will get sticky.
• When storing your hoop for extended periods of time, try to collapse it or lay it flat.  Over time, a standing or hanging hoop will warp, even in mild temperatures.
• Cleaning – To get grass and dirt stains out of the tape or tubing, use a barely damp washcloth or sponge and scrub with a light touch.  This will remove most superficial marks.  If the battery contacts on your LED hoop get dirty, a rubber pencil eraser or a lightly moistened alcohol wipe can clean things up.
• When possible, try to hoop on softer surfaces like grass or indoors.  Taped hoops will scratch when dropped on hard surfaces like concrete.  Our LED hoops are built for durability; however, like any electronic device the more abuse it takes the more likely it is that one connection or another will fail.  We recommend learning new moves on a practice hoop, then transferring them to your LED hoop.

One Year Warranty: If within one year of purchase, you think your hoop is defective beyond normal wear and tear, we will repair it and return it to you at no charge.  Beyond a year, we are happy to make repairs but will have to charge for parts and shipping.  Scratched tape is considered normal wear and tear; however, we will re-tape ANY hoop (even if you bought it somewhere else) for $10.

Exchange and Re-Taping Program: As you grow with your hooping practice, you may want to consider a new size or weight to your taped or LED hoop, or maybe you’re practicing so much that your gorgeous tape job is getting dirty, sticky or just worn-out.  Hyperbola is dedicated recycling or re-using as many materials as possible, which is why we will be happy to accommodate any request to re-size or re-weight you hoop, even if you didn’t originally buy your hoop from us!
For LED hoops, we can transfer your LEDs into different tubing for $20. This covers the cost of the new tubing and the installation of a new battery compartment.
For taped hoops, you may exchange your old hoop for a $10 discount on a completely new one, or you can send your hoop back to us to be re-taped for $10.
If you would like to take part in our exchange and re-taping program, please email us to arrange shipping and payment at info {at} hyperbolaonline {dot} com

Shipping: Full-size hoops are $20 to ship, and will be mailed FedEx Ground or Home Delivery, which takes anywhere from 1 to 5 days, depending on your proximity to Northern Virginia.  The $20 covers the cost of oversize shipping for up to 2 hoops.  The cost of shipping goes up for every two hoops you order, to cover the extra weight.  Full-size hoops will be coiled down for shipping and will include a connector with a snap button to re-connect the two ends upon arrival.  Travel hoops ship for $15, and will ship USPS Priority Mail or FedEx Ground or Home Delivery, depending on how many travel hoops are ordered.  Most hoops can be at your door within one week of placing your order; we will contact you within 24 hours if it will be longer.  If you are ordering more than 4 hoops, please contact us before placing your order to discuss the most cost-effective and efficient method of shipping.